106 Medford jobs will be lost with CenturyLink closing

CenturyLink, a nationwide provider of Internet, television and phone service, will shut down its Medford customer contact center in June, merging it with one in LaCrosse, Wisc.

It is offering 106 local workers the option to move there, get a severance package or apply for other jobs in the corporation, said CenturyLink spokesman Mark Molzen, in a phone interview from Phoenix, Ariz.

Molzen declined to state the specific reasons for the shutdown here, other than to say, "We evaluated the cost structure and adjusted our operations, consolidating (the two sites) in Wisconsin ... for the needs of our businesses and customers."

The customer service center here handles "interactions with customers to get them service ... in the Oregon area," said Molzen, adding that calls can be routed anywhere, to various call centers, depending on demand.

There are 971 CenturyLink employees in Oregon, he said.

"We have a significant workforce in Oregon and we have a multitude of jobs throughout the system," he said.

Medford employees seeking new work in the corporation "will be given priority status," he said. Those not seeking to relocate and who do not find other positions in CenturyLink will be given severance packages for their transitions, he said.

CenturyLink has no plans as yet for the service center building, which is on Stewart Avenue in Medford. The closure will be effective Friday, June 6.

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